Your shop does great work.
Now let Google know.

Personalized aftercare after every job, AI-drafted replies to every review, and live rankings against every local shop.

to: Sarah Mitchell 2h ago
M
MyShop Auto
Aftercare message

Hi Sarah, thanks for trusting MyShop Auto with your Corolla brake service.

Care Tips
  • Brake gently for the first 300 miles to bed in the new pads.
  • A light squeal is normal; persistent noise should be checked.
Sent with care by MyShop Auto
J Jamie Morris
Responded ✓

Super friendly and quick — back on the road in under an hour.

Local rank
You 4.9 · 247
Competitor 4.9 ★ · 412

The problem

Great work doesn't market itself.

You do five-star work every day. But happy customers rarely leave reviews on their own — and the frustrated ones almost always will.

Meanwhile nearby shops are quietly racking up reviews, responding within the hour, and showing up above you in search.

Only 1 in 10 satisfied customers leaves a review unprompted.

How it works

Three steps. No babysitting.

01 step 01

Reach every customer.

After every job, your customer gets a personalized aftercare message. They reply, leave a review, or tell you what went wrong — privately.

from: Mike Anderson <mike@myshopauto.com>
to: Sarah Mitchell
M
MyShop Auto
Aftercare message

Hi Sarah, thanks for trusting MyShop Auto with your Corolla brake service.

Care Tips
  • For the first 300 miles, brake gently to allow proper bedding of the new pads.
  • A light squeal is normal for the first few days, but persistent noise should be checked.
  • Avoid hard stops during the break-in period to ensure even pad wear.

Any questions about your brake service? Just reply to this message — we're here to help.

Reviews with photos get even more visibility.

Have a question? Just reply to this email.

Sent with care by MyShop Auto
02 step 02

Understand every review.

Every new Google review gets scored for urgency and matched to a customer. Respond with an AI-drafted reply in one click — or jump in yourself.

Reviews
All Needs response Critical
  • Daniel K. Reply now
    Waited over an hour past my appointment time… Respond
  • Priya P. FYI
    Really fast, friendly service — thank you! ✓ Responded
  • Marco R. Reply soon
    Good work overall but the invoice was confusing. Respond
03 step 03

Outrank the competition.

See how your rating, review volume, and response time stack up against every local auto shop — and exactly where you can pull ahead.

Sample data · your real rankings appear after signup

Competitor intelligence vs local auto-repair shops
This week
# Shop Rating Reviews 7d
  • 1. Johnson's Auto 4.9 412 ↑ 8
  • 2. You (MyShop Auto) 4.9 247 ↑ 3
  • 3. Eastside Garage 4.7 198 ↑ 2
  • 4. Pete's Car Care 4.5 156 — 0

You're 165 reviews behind #1. Reach out to recent customers to close the gap.

Done for you

Under 10 minutes to set up.
The AI does the rest.

Configure your services once. From there, every message writes itself, sends on time, and lands in one inbox.

Configure

Set up once. Covers every service.

Pick the services your shop offers and Buzz5 handles the rest. Every customer gets the right aftercare message at the right time — no copy-paste, no spreadsheets.

Services Auto-send: ON
  • Brake Pad Replacement
    sends 1h after
  • Brake Rotor Resurfacing
    sends 1h after
  • Brake Fluid Flush
    sends 1h after
  • Oil Change
    sends 1h after
  • Engine Tune-Up
    sends 1h after
5 of 5 services active + Add service
Send

A whole sequence, not just one email.

A thoughtful check-in hours after the job. A gentle follow-up if they don't leave a review. A review request at the end — so nothing slips through.

Message sequence 3 messages
  • Day 0 · Aftercare check-in
    Sent

    Hi Sarah, thanks for stopping in. Hope everything went smoothly…

  • Day 3 · Gentle follow-up
    Sent

    Just wanted to follow up — everything still good with the…

  • Day 7 · Review request
    Scheduled

    We'd be grateful if you'd share a quick note on Google…

Connect

Replies land in one place.

Happy customers get nudged to Google. Unhappy ones talk to you privately before they hurt your rating.

Sample data · your real inbox appears after signup

Inbox 3 new
  • SM
    Sarah Mitchell 2m

    Thanks! The Corolla is running great now. Really appreciate…

  • JO
    James O'Brien 14m

    Can you send me a copy of the invoice again?

  • PP
    Priya Patel 1h

    All good! Will leave a review today ⭐

  • MJ
    Marcus Johnson 3h

    Picked it up Friday — smooth as butter.

  • EN
    Ellie Nakamura Yesterday

    Appointment confirmed for Tuesday 10am.

Competitor intelligence

Know the competition.
Beat them on purpose.

Rankings are only the surface. Buzz5 reads every competitor review, finds what customers love about them, and tells you exactly where you're falling short — in plain language.

Sample data · your real rankings appear after signup

Competitor intelligence vs local auto-repair shops
This week
# Shop Rating Reviews 7d
  • 1. Johnson's Auto 4.9 412 ↑ 8
  • 2. You (MyShop Auto) 4.9 247 ↑ 3
  • 3. Eastside Garage 4.7 198 ↑ 2
  • 4. Pete's Car Care 4.5 156 — 0

You're 165 reviews behind #1. Reach out to recent customers to close the gap.

Live local rankings, refreshed weekly.

Sample data · your real review themes appear after signup

Review theme analysis Last 90 days
What they get praised for
Fast turnaround Transparent pricing Clean waiting area
Missing from your reviews
Loaner cars Weekend hours

AI insight

Johnson's Auto wins on loaner cars — mentioned in 28 of their last 50 reviews. You offer loaners but don't advertise it. Add it to your aftercare message.

Live local rankings

See where you rank against every shop in your area. Track weekly movement, not just a quarterly snapshot.

Review theme mining

AI reads every competitor's reviews and clusters them into themes — so you know what their customers actually care about.

Actionable gap insights

Plain-language recommendations: what's working for them, what's missing from yours, and the specific next step to close the gap.

Pricing

Simple pricing. No surprises.

Start free. Upgrade when you're ready.

Free

For shops just getting started
$0 /mo
  • 3 tracked competitors
  • 30 messages / month
  • Email delivery
  • AI aftercare messages
  • Smart feedback routing
  • Google review integration
  • AI reply suggestions
  • Full analytics
  • SMS delivery
Get Started
Recommended

Growth

For shops ready to grow
$39 /mo
  • 5 tracked competitors
  • 500 messages / month
  • Email delivery
  • AI aftercare messages
  • AI reply suggestions
  • Full analytics
Start with Growth

Pro

For multi-location and power users
$79 /mo
  • 10 tracked competitors
  • 2,000 messages / month
  • Email + SMS delivery
  • Zapier automation
  • Multi-location (up to 3)
  • Staff accounts
  • Priority support
Start with Pro

Need something custom? We're open to collaboration — API & webhook integration, custom sender identity, additional channels, or bespoke features. Let's talk →

FAQ

Straight answers.

The things owners ask us before they sign up.

Under 10 minutes. Connect your Google listing, pick the services your shop runs, and you're ready to send.

No. If you can type a name and pick a service, you can use Buzz5.

No. AI drafts every aftercare message and every review reply. You review and send.

No. Buzz5 runs alongside what you already use. Import customers via CSV or our API, or add them by hand in a few seconds.

The aftercare message invites them to reply to you privately. They vent to you before they vent to Google — and you get the chance to fix it first.

A short sequence tied to one job — usually 2 or 3 messages — that stops the instant they reply, leave a review, or opt out. No ongoing marketing, no newsletters, no messages between visits.

No. Month-to-month, cancel any time, and your customer data exports with one click.

Yes. Consent tracking, one-click opt-out, and data export and deletion are built in.

Yes. Any shop that serves customers by name and job — whether the bay is yours or the customer's driveway.

Ready

Ready to get more 5-star reviews?

Set up in under 10 minutes. Send your first message today.