An aftercare email after every visit.
Earn more 5-star reviews.

Personalized aftercare after every visit, AI-drafted replies to every review, and live rankings against every nearby clinic.

to: Sarah Mitchell 2h ago
W
Willow Creek Vet
Aftercare message

Hi Sarah, thanks for bringing Max in to Willow Creek Vet for his spay recovery check today.

Care Tips
  • Keep Max calm for 7–10 days — short walks only, no jumping.
  • Check the incision daily for redness or swelling.
Sent with care by Willow Creek Vet
J Jamie Morris
Responded ✓

They treated our nervous rescue like family — we'll never go anywhere else.

Local rank
You 4.9 · 247
Competitor 4.9 ★ · 412

The problem

Great care doesn't market itself.

You deliver five-star care every day. But happy pet parents rarely leave reviews on their own — and the frustrated ones almost always will.

Meanwhile nearby clinics are quietly racking up reviews, responding within the hour, and showing up above you in search.

Only 1 in 10 satisfied pet parents leaves a review unprompted.

How it works

Three steps. No babysitting.

01 step 01

Reach every pet parent.

After every visit, the pet parent gets a personalized aftercare message. They reply, leave a review, or tell you privately what went wrong.

from: Dr. Emma Reid <emma@willowcreekvet.com>
to: Sarah Mitchell
W
Willow Creek Vet
Aftercare message

Hi Sarah, thanks for bringing Max in to Willow Creek Vet for his spay recovery check today.

Care Tips
  • Keep Max calm for the next 7–10 days — short leash walks only, no jumping or rough play.
  • Check the incision daily for redness, swelling, or discharge and call us if anything looks off.
  • Keep the cone on until we remove stitches — we know it's annoying, but it prevents real problems.

Any questions about Max's recovery? Just reply to this message — we're here to help.

Reviews with photos get even more visibility.

Have a question? Just reply to this email.

Sent with care by Willow Creek Vet
02 step 02

Understand every review.

Every new Google review gets scored for urgency and matched to a pet parent. Respond with an AI-drafted reply in one click — or jump in yourself.

Reviews
All Needs response Critical
  • Daniel K. Reply now
    Waited over an hour past my appointment time… Respond
  • Priya P. FYI
    Really fast, friendly service — thank you! ✓ Responded
  • Marco R. Reply soon
    Good work overall but the invoice was confusing. Respond
03 step 03

Outrank the competition.

See how your rating, review volume, and response time stack up against every nearby clinic — and exactly where you can pull ahead.

Sample data · your real rankings appear after signup

Competitor intelligence vs local veterinary clinics
This week
# Shop Rating Reviews 7d
  • 1. Riverside Animal Hospital 4.9 412 ↑ 8
  • 2. You (Willow Creek Vet) 4.9 247 ↑ 3
  • 3. Oakpark Pet Clinic 4.7 198 ↑ 2
  • 4. Maple Street Vets 4.5 156 — 0

You're 165 reviews behind #1. Reach out to recent customers to close the gap.

Done for you

Under 10 minutes to set up.
The AI does the rest.

Configure your services once. From there, every message writes itself, sends on time, and lands in one inbox.

Configure

Set up once. Covers every visit.

Pick the services your clinic offers — checkups, vaccinations, dental cleanings — and Buzz5 handles the rest. Every pet parent gets the right aftercare message at the right time.

Services Auto-send: ON
  • Vaccination
    sends 1h after
  • Wellness Exam
    sends 1h after
  • Dental Cleaning
    sends 2h after
  • Spay/Neuter
    sends 4h after
  • Surgery Recovery
    sends 4h after
5 of 5 services active + Add service
Send

A whole sequence, not just one email.

A thoughtful check-in hours after the visit. A gentle follow-up if they don't leave a review. A review request at the end — so nothing slips through.

Message sequence 3 messages
  • Day 0 · Aftercare check-in
    Sent

    Hi Sarah, thanks for coming in today. Hope Max is settling in at home…

  • Day 3 · Gentle follow-up
    Sent

    Checking in on Max — how's the recovery going so far?

  • Day 7 · Review request
    Scheduled

    We'd be grateful if you'd share a quick note on Google…

Connect

Replies land in one place.

Happy pet parents get nudged to Google. Unhappy ones talk to you privately before they hurt your rating.

Sample data · your real inbox appears after signup

Inbox 3 new
  • SM
    Sarah Mitchell 2m

    Max is doing great — eating well and the incision looks clean…

  • JO
    James O'Brien 14m

    Can I refill Bella's medication this week?

  • PP
    Priya Patel 1h

    Loki is back to his normal self! Thanks 🐾

  • MJ
    Marcus Johnson 3h

    Stitches came out clean on Friday.

  • EN
    Ellie Nakamura Yesterday

    Annual check confirmed for Tuesday 10am.

Competitor intelligence

Know the competition.
Beat them on purpose.

Rankings are only the surface. Buzz5 reads every competitor review, finds what clients love about them, and tells you exactly where you're falling short — in plain language.

Sample data · your real rankings appear after signup

Competitor intelligence vs local veterinary clinics
This week
# Shop Rating Reviews 7d
  • 1. Riverside Animal Hospital 4.9 412 ↑ 8
  • 2. You (Willow Creek Vet) 4.9 247 ↑ 3
  • 3. Oakpark Pet Clinic 4.7 198 ↑ 2
  • 4. Maple Street Vets 4.5 156 — 0

You're 165 reviews behind #1. Reach out to recent customers to close the gap.

Live local rankings, refreshed weekly.

Sample data · your real review themes appear after signup

Review theme analysis Last 90 days
What they get praised for
Compassionate vets Quick same-day visits Clear pricing
Missing from your reviews
Mobile visits Online refills

AI insight

Riverside Animal Hospital wins on mobile visits — mentioned in 22 of their last 50 reviews. Mention any house-call or curbside drop-off options in your aftercare message.

Live local rankings

See where you rank against every shop in your area. Track weekly movement, not just a quarterly snapshot.

Review theme mining

AI reads every competitor's reviews and clusters them into themes — so you know what their clients actually care about.

Actionable gap insights

Plain-language recommendations: what's working for them, what's missing from yours, and the specific next step to close the gap.

Pricing

Simple pricing. No surprises.

Start free. Upgrade when you're ready.

Free

For clinics just getting started
$0 /mo
  • 3 tracked competitors
  • 30 messages / month
  • Email delivery
  • AI aftercare messages
  • Smart feedback routing
  • Google review integration
  • AI reply suggestions
  • Full analytics
  • SMS delivery
Get Started
Recommended

Growth

For clinics ready to grow
$39 /mo
  • 5 tracked competitors
  • 500 messages / month
  • Email delivery
  • AI aftercare messages
  • AI reply suggestions
  • Full analytics
Start with Growth

Pro

For multi-location and power users
$79 /mo
  • 10 tracked competitors
  • 2,000 messages / month
  • Email + SMS delivery
  • Zapier automation
  • Multi-location (up to 3)
  • Staff accounts
  • Priority support
Start with Pro

Need something custom? We're open to collaboration — API & webhook integration, custom sender identity, additional channels, or bespoke features. Let's talk →

FAQ

Straight answers.

The things owners ask us before they sign up.

Under 10 minutes. Connect your Google listing, pick the services your clinic offers, and you're ready to send.

No. If you can type a name and pick a service, you can use Buzz5.

No. AI drafts every aftercare message and every review reply. You review and send.

No. Buzz5 runs alongside what you already use. Import clients via CSV or our API, or add them by hand in a few seconds.

The aftercare message invites them to reply privately. They talk to you before they talk to Google — and you get the chance to make it right.

A short sequence tied to one visit — usually 2 or 3 messages — that stops the instant they reply, leave a review, or opt out. No ongoing marketing, no newsletters, no messages between visits.

No. Month-to-month, cancel any time, and your client data exports with one click.

Yes. Consent tracking, one-click opt-out, and data export and deletion are built in.

Often. Buzz5 captures their replies back to you so nothing about their pet falls through the cracks.

Ready

Ready to get more 5-star reviews?

Set up in under 10 minutes. Send your first message today.